Quality Specialist

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the role

DNV Product Assurance is an accredited Certification Body for ISO 13485, recognized auditing organization under MDSAP and designated Notified Body for Medical Devices Regulation. DNV Product Assurance is in process to be designated as Notified Body for In Vitro Diagnostic Regulation. We provide global market access by certifying the safety and quality of products and systems to international safety and quality standards and regulations. Our high professional standards and our sustainable approach guarantee you a forward-thinking work environment, within an organization that invests in its employees, and is committed to providing you with continued development.

We are seeking a Quality Specialist to support the Quality Manager with key quality management activities, including internal audit planning and execution, handling of complaints, participation in and preparation for accreditation and regulatory audits, process improvement and regulatory updates.

What we offer

• A strong company culture with an emphasis on competence development
• Opportunity to collaborate with world-class universities and industry partners, publish work in international journals and attend scientific conferences
• Great colleagues who value teamwork and support
• Attractive total compensation package
• 6 weeks annual vacation
• International working environment
• Flexible working hours and focus on work/life balance
• Interesting and challenging projects, both national and international
• Be part of a world-leading company that has a global reach with more than 15,000 employees around the world and is headquartered in Norway
• Close access to the sea and surrounding park with the possibility for different outdoor activities
• Free shuttle bus from Sandvika and Skøyen

About you

Key tasks:

• Follow-up customer complaints, communicate with customers and partners, and facilitate complaint resolution
• Ensure response deadlines comply with the Norwegian Public Administration Act
• Planning and execution of internal audits of partners
• Handling non-conformities and improvement opportunities, including facilitating and driving process improvements
• Monitor news and updates from external scheme stakeholders (Regulators, Authorities, Accreditation Bodies, IAF, EA, CEOC, etc.)
• Involvement in update and maintenance of the quality management system
• Perform training when needed
• Communication with, and reporting to accreditation bodies, competent authorities, and regulators
• Participation and support in external audit management
• Primary responsibility for communication with UKAS and MHRA for UK approval

Personal Skills:

• Excellent verbal and written communication skills
• Ability to manage stress and pressure effectively, especially under tight deadlines
• Ability to be structured and organized
• High attention to detail
• Proven experience working independently, with a strong initiative in planning and prioritizing workloads
• A collaborative and appreciative approach to teamwork

Position Qualifications:

• Minimum bachelor’s degree
• Strong expertise in the Norwegian Public Administration Act and the Norwegian Freedom of Information Act
• A minimum of five years of relevant experience
• Experience in working within a multicultural environment
• Fluency in English and Norwegian is required

We are accepting applications until August 15th. Please note that we will not be conducting interviews until the posting end date.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity. DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.

US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially.