IT Specialist

About Us:
At Leger Uten Grenser – Medecins Sans Frontieres Norway, we are more than just an organization; We are an independent, impartial, emergency medical aid organization. As one of the largest global non-profit organizations, we prioritize our mission to save lives and alleviate suffering. We understand the vital role our team members play in achieving this mission. Join us in our journey to save lives, alleviate suffering, and be part of something greater than yourself.

Position Overview:
We are seeking an experienced and passionate IT Specialist to join our team. In this role, you will lead efforts to ensure the efficiency, quality, reliability, performance, and security of our core IT systems, networks, and infrastructure. Your technical expertise will be pivotal as we empower our organization, support our mission, and make a lasting impact on the world.

Why Join Us:
Continuous learning: We value education and offer opportunities for training and skill enhancement.
Exceptional work-life balance: Prioritizing your well-being, we foster a work environment that encourages a healthy balance between your professional and personal life.
Mental health matters: We provide resources and support to ensure your mental health thrives both at work and in life.
Diversity, equity, and inclusion: Join a team that celebrates diversity and inclusivity, where every voice is heard and valued.
Climate conscious: We are committed to environmental sustainability and actively reduce our carbon footprint through our efforts.
Never a dull moment: Experience a dynamic and energetic work environment where there's always something new and exciting happening, ensuring you're never bored.

Job Responsibilities

• Manage core IT systems, inventory, and vendor relationships.
• Monitor IT services, incidents, and requests to industry standards.
• Maintain Microsoft tools, platforms, and infrastructure, including the cloud.
• Provide timely, high-quality IT support and issue resolution.
• Ensure IT systems align with security policies and standards.
• Implement technical measures to maintain cybersecurity.
• Act as a technical expert and collaborate with cross-departmental teams.
• Document and implement industry-standard best practices, and generate management reports.
• Stay updated on tech advancements and propose innovations.
• Stay on-call for any emergency off-hours tasks and support.

Qualifications and Experience

• Hold a bachelor's degree in computer science or related field.
• Possess at least 3 years of hands-on IT experience.
• Maintain industry-standard IT certifications, such as Azure and Microsoft 365.
• Good experience in IT system management and problem-solving.
• Manage servers, networking, and infrastructure in the cloud and on-premises environments.
• Prioritize information security across all IT domains.
• Familiar with IT Service Management (ITSM) practices.
• Proficient in meeting room and audio-visual systems.
• Have worked in various IT projects and maintain documentation.
• Adhere to industry best practices, report to management, and emphasize user-friendly IT support and communication skills.
• Proficiency in the English language (level C1); knowledge of Norwegian is advantageous.

How to Apply:
If you are a dedicated IT professional who thrives on technical challenges, providing exceptional IT support, and contributing to information security, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for the IT Systems Specialist role at our organization.

Salary: Salary is set according to MSF Salary Policy, Grade 5 (ranging from NOK 575 783 to 636 542 depending on experience).

Contact: If you have any specific questions about the job please contact Head of IT Syed Mohammed Sirajuddin.

Application deadline: October 24th.

Join us at Leger Uten Grenser – Medecins Sans Frontieres Norway and be part of an organization that saves lives and alleviates suffering globally.

At MSF, we value diversity and seek to have an inclusive and accessible work environment. We encourage all individuals who have the required qualifications to apply, independently of their ethnic, national or cultural background, age, gender, sexual orientation, religious belief, disabilities, or other aspects of their identity.